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Answers to Questions About Toner Refill

Posted on February 26, 2018 at 1:35 PM

Have Questions About Toner Refill?

You're not alone. 

Buying ink and toner for your computer printer isn’t something you do everyday and neither is ink and toner refill, and most of the time not even something you think about until you run out of ink.

But when you do run out, you want to make sure you are getting the best quality replacement for your money and to do this, there are some things you should know and ink and toner refill.

  1. If I use a refilled or remanufactured cartridge will it void the warranty on my printer?

The answer is most definitely, NO!

Using any kind of refilled, recycled, or remanufactured cartridge does not affect your warranty at all and in fact, it is illegal for a printer manufacturer to threaten you with a voided warranty.

All of our cartridges at Billings Ink & Toner are guaranteed to match the performance of the original brand name cartridge.

  1. What would be the benefit of using a Refilled printer cartridge?

Generally price. You will save money by using a Refilled cartridge and you are also have the added bonus of doing something good for the environment by using a product that has been recycled.

  1. Are there any drawbacks to using a Refilled cartridge?

The only real negative aspect of using a Refilled cartridge is in fact a pretty minor one: the Ink counter on your printer will not register it.

This is just something that many printer manufacturers do to try to get you to buy their brand of replacement cartridge. All this means is that the ink counter reading will be incorrect, but in reality you will still get the same performance and life out of the Refilled cartridge as you did the brand name one.

Most people are ok with this and it only affects print head cartridges, the ink tank ones are either reset or the microchip in them is replaced so they end up working perfectly.

  1. What kind of life can I expect from a Refilled ink cartridge?

This is probably the #1, most commonly asked question and it is somewhat nebulous to answer as it really depends upon what you are using your printer to print.

For example, if you print a lot of graphs or pie charts or photos, your cartridge will not last as long. As a general rule, our Refilled cartridges will print the equivalent or outlast their brand name counterparts.

  1. How many times can a cartridge come in for a toner refill?

Ink tank variety cartridges can basically be refilled an endless amount of times.

Print head cartridges vary a bit in that contain electrical circuits that wear out over time and need to be replaced. If a fault is found when refilling either type of cartridge, we notify the customer and replace the cartridge if necessary.

  1. Is it possible to refill ANY ink cartridge?

We can refill over 95% of all printer cartridges that our customers bring to us.

If we can’t, we generally stock a generic version or can get one within a few days to make sure you are saving money. Most printer manufacturers release new models at least once a year and it can take time for our suppliers to test all the new models.

If on the off chance that we cannot refill your printer cartridge, please check back with us in a month or so to see if the new supplies have been approved. Depending upon what type of cartridge you have, we can usually refill in it in as little as a few minutes.

  1. I had problems with another company refilling my cartridges. How do I know your company is any better?

There are many less than reputable companies around that simply syringe-refill cartridges with no testing, and if they fail, the blame goes to the printer.

At Billings Ink & Toner, all of our cartridges undergo a stringent testing procedure including an electrical and nozzle check. If they fail this test, they do not get refilled. We use the absolute latest available refill technology and each cartridge is then subject to a printing quality test before it is packaged and given back to the customer.

A cartridge only leave us if is working 100%. We stand by our cartridges and if one fails, just bring it back in and we will examine and replace it.

  1. Do you refill brands like Kodak, Advent, and Dell?

Yes, we also refill the less common brands of printer cartridges.

  1. What if I don’t use my printer very often? When I do use it, it seems like I get streaky or faded colors.

Infrequent use is not a good thing for printers. If you don’t use your printer a lot this will happen with both brand name and refilled cartridges. Storing your printer in a very warm room or next to a heat duct can have the same affect.

A simple head cleaning usually does the trick and if you are not sure about how to do that on your own, just contact our technicians for instructions.  

toner refill

At Billings Ink & Toner we offer a 100% guarantee on our products and services. If for any reason you are not completely satisfied, we will do whatever it takes to rectify the issue and make things right. Your piece of mind is important to us and we want you to trust us with your toner refill.

We also offer FREE local delivery. We are happy to deliver your orders directly to you, so if you need it NOW, don’t worry, Billings Ink & Toner is here to help. Don’t let running out of ink ruin your business day. We also offer expert consultants, so if you have a problem or a question about anything to do with your printing needs, we have someone available who can answer your questions. Whether it is a question about a printer repair or about a cartridge refill, our staff is here to assist you.

Billings Ink & Toner has the largest inventory in the area and we can take care of all your printing needs in one stop. We know you are busy and no matter what kind of printer you have, we will help you find a solution. You can always save money with our refills. We are committed to quality and service and we strive to develop relationships with our clients.  

When you deal with us you can expect premier custom service and the best quality goods and services available for your printing needs.